Privacy Policy
Last updated 2026
Sheltered Sisters respects your privacy, especially given the sensitive nature of the support we offer. This policy explains what information we collect, why we collect it, and how it is protected.
Information we collect
We collect information you give us directly, such as your name and email address when you request the free guide, purchase an audio series, book a session, or join our community. If you make a purchase, our payment processor collects the payment details needed to complete that transaction. We do not see or store your full card number.
How we use your information
- To deliver the guide, audio series, app access or session booking you have requested
- To send you emails related to your purchase or sign up, including our newsletter, which you may unsubscribe from at any time
- To respond to your messages sent to our support address
- To improve our resources based on general, anonymised patterns of use
Who we share information with
We use trusted third party services to run Sheltered Sisters, including our email platform, our payment processor, our booking system and our website host. Each of these providers only receives the information needed to perform its function, and each has its own privacy practices. We do not sell your personal information to anyone.
Your safety
We understand that some visitors to this site may be in situations where privacy is a matter of physical safety. We recommend using a private browser window and an email address only you can access when engaging with our resources. If you are in immediate danger, please contact your local emergency services or a domestic abuse support organisation before anything else.
Cookies
Our site and our email platform may use cookies or similar technology to remember your preferences and understand general usage patterns. You can disable cookies through your browser settings, though some features may not work as intended.
Data retention
We keep your information for as long as needed to provide our services and to meet our legal and accounting obligations. You may ask us to delete your information at any time by writing to us.
Your rights
You may ask to see, correct, or delete the personal information we hold about you, and you may unsubscribe from our emails at any time using the link in any email or by writing to us directly.
Contact
For any question about this policy or your information, write to support@shelteredsisters.com.